He Heppell Five Star Service P2 Michael Heppell

Name: He Heppell Five Star Service P2
Brand: Pearson
SKU: 9780273734383
Availability: InStock
Author: Michael Heppell

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Ürün Açıklaması
Ürünün Özellikleri
İptal İade Koşulları
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Soru ve Cevap

This is the book that will show you how to ensure customers are raving about your products and services and come back for more.

Five Star Service 2nd edition is an easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. In this book he gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strategies to equip you with a winning edge to knockout your customers and help you

Delight your customers every time

Deliver remarkable results that will keep them coming back for more

Win more customers without spending a fortune

Get repeat orders and referrals from everyone you encounter

Whether it's studying the Disney parking system or enrolling students at college; going behind the scenes in the world's top hotels or becoming the office hero, Five Star Service will show you how to wow your customers, colleagues and cohorts.

Sayfa Sayısı: 264

Baskı Yılı: 2010

Dili: İngilizce
Yayınevi: pearson

Neden idefix?

Kolay İade

Siparişinizi teslim aldığınız tarihten itibaren 14 gün içinde iade edebilir, iade sürecinin tamamlanmasının ardındansa ödemenizi hızla geri alabilirsiniz.

Müşteri Odaklı Deneyim

Kullanıcı dostu ara yüzümüz tüm ihtiyaçlarınıza eksiksiz yanıt verebilmek için tasarlandı. Deneyiminizi uçtan uca kusursuz kılmak adına çağrı merkezimiz ve canlı destek hattımızla ihtiyaç duyduğunuz her anda yanınızdayız!

Hızlı ve Sorunsuz Teslimat

Siparişlerinizin bir an önce ulaşması için sabırsızlandığınızın farkındayız. Sunduğumuz farklı teslimat seçenekleri arasından size en uygununu belirlemeniz, siparişinizi olabildiğince çabuk veya dilediğiniz zaman aralığında sorunsuz bir biçimde teslim etmemiz için yeterli.